Archives Page

on June 2011

Virtual Private Server Issues

by tnolen
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Comment Closed
Jun 20, 2011
June 20, 2011 – 8:25pm – One of our virtual server hosts has had issue and is causing some of our VPS machines to be unavailable. Our technicians are aware of the problem and are working to resolve the problem. We will post updates as information becomes available. We’ve confirmed ...

Planned Maintenance

by tnolen
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Comment Closed
Jun 14, 2011
AT&T Network Engineers will be performing a planned maintenance on Birmingham-Alabama Gigabit Access Router 1. The work will be performed on 6/29/2011, during the maintenance window of 12:00AM-6:00AM, CDT. AT&T's goal is to successfully complete the task and restore service within the stated...

Emergency Maintenance

by tnolen
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Comment Closed
May 21, 2011
May 21, 2011 – We are going to have to perform some emergency maintenance tonight on a couple of systems.  The maintenance will start at midnight Saturday and may take a few hours into Sunday morning.  The maintenance window is 12:00am – 3:00am on May 22, 2011.   During this time, some b...

Comcast Outages

by tnolen
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Comment Closed
Apr 27, 2011
April 27, 2011 – Due to a large complex of severe storms, Comcast is apparently having an outage in Tuscaloosa.  The Gadsden area feeds back to Tuscaloosa, so internet for Gadsden customers is down.  The Comcast system in Gadsden is OK, so traffic will pass internally (for instance from a home...

Spam Filtering Enhancements

by tnolen
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Comment Closed
Apr 14, 2011
April 14, 2011 – We have added some additional blacklists to our normal spam filtering system.  Email coming from servers listed on these blackslists will be blocked with a permanent error and bounced to the sender.  These emails will not be delivered to our customers – even with a *****...

Planned Maintenance

by tnolen
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Comment Closed
Mar 17, 2011
March 17, 2011 -  We will be making a change to one of our circuits to prepare for the addition of more bandwidth and more redundancy to our network.  This change is scheduled for 12:00am on Saturday, March 19.   We expect there to be a downtime of about 10-15 minutes sometime between 12:00am and 4:...

Planned Maintenance

by tnolen
/
Comment Closed
Mar 16, 2011
AT&T Network Engineers will be performing a planned maintenance on Birmingham-Alabama Gigabit Access Router 1. The work will be performed on 3/30/2011, during the maintenance window of 12:00AM-6:00AM, CDT. AT&T's goal is to successfully complete the task and restore service within the stated...

Webmail Interface Upgrade

by tnolen
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Comment Closed
Mar 07, 2011
March 7, 2011 – We upgraded our alternate webmail interface today.  It is an incremental update that adds a few new features including return receipt and delivery status notification. This new version also lets you check the number of messages in a folder and the size of that folder.  The perf...

Email System Upgrade

by tnolen
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Comment Closed
Jan 26, 2011
Wed. January 26, 2011 – We updated the email system to handle TLS (encryption) on POP3 to better secure your email password and data. Unfortunately, some people had their email clients set to leave a copy of their mail on the server.  This can be useful at times, but in this case, it will resu...

Backscatter Email Attack

by tnolen
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Comment Closed
Jan 20, 2011
January 20, 2011 10:05am – Our mail servers have been blacklisted by some domains because of an ongoing backscatter attack.  We are working to isolate the issue. Backscatter is a type of spam attack where spam mail is sent to email servers with forged header information for the Envelope Sender...