Category Page

News and Updates
New Website Launches
Oct 2011 25

New Website Launches

by tnolen
/
Comment Closed
Network Solutions, Inc. is proud to announce the addition of Nick Webb as web design manager.  Nick has been working with our company on a contract basis for many years, and we are happy to have him with us full time to lead our new focus on website development.   Coinciding with his new position, w...
Scam Alert
Oct 2011 20

Scam Alert

by tnolen
/
Comment Closed
October 19, 2011 – We’ve had several reports from our users who have gotten calls from people posing as tech support.  At least one said they were from Microsoft.  These callers are telling people that their computers are infected with spyware and viruses.  For proof, they ask you to go ...
Spam Tagging
Oct 2011 10

Spam Tagging

by tnolen
/
Comment Closed
October, 10, 2011 – Over the last week or so, we’ve been noticing a higher incidence of “false positives” on our spam tagging system.  The system is partially based on a Bayesian probability system which “learns” what spam looks like.  It seems that the Bayesian p...
Network Outage
Sep 2011 29

Network Outage

by tnolen
/
Comment Closed
Sept. 29, 2011 10:52 – We are experiencing a network outage which seems to be upstream.  We are looking into the issue and will provide updates shortly. Phones were out briefly as well, but we have gotten them back online. 12:00pm  – We have been informed that the issue with AT&T is ...
Comcast Outage
Sep 2011 06

Comcast Outage

by tnolen
/
Comment Closed
Sept. 5, 2011 – Labor Day – Comcast is experiencing some system issues again today in the Gadsden area. This outage started at approximately 4:55pm. The good news is that they seem to pick good days (non business days) to have trouble. So far, we do not know what the issue is, but we are...

Phone Line Issues

by tnolen
/
Comment Closed
Aug 24, 2011
Aug 24, 2011 – 10:00am — We are experiencing sporadic issues with our phone lines.  We are having trouble calling out and customers are also having issues calling us.  You may get a busy signal, a recording, or it may just not go through.  The phone company is aware of the issue and are ...

NAS Issue

by tnolen
/
Comment Closed
Jul 20, 2011
July 19, 2011 – 10:30pm – A NAS (Network Attached Storage) housing virtual server drives has stopped responding and is causing some latency in virtual servers.  We are investigating the issue. Update – 11:00pm.  -  Looks like the issue was actually caused by a failed UPS (battery b...

Comcast Outage

by tnolen
/
Comment Closed
Jul 02, 2011
July 2, 2011 9:00am  – Comcast is experiencing a system outage in the Gadsden and north Alabama area.  Internally, their system is online, but routing outside the Comcast system is down.  We are attempting to find details on the cause and estimated time of repair.  The outage started at approx...

Virtual Private Server Issues

by tnolen
/
Comment Closed
Jun 20, 2011
June 20, 2011 – 8:25pm – One of our virtual server hosts has had issue and is causing some of our VPS machines to be unavailable. Our technicians are aware of the problem and are working to resolve the problem. We will post updates as information becomes available. We’ve confirmed ...

Planned Maintenance

by tnolen
/
Comment Closed
Jun 14, 2011
AT&T Network Engineers will be performing a planned maintenance on Birmingham-Alabama Gigabit Access Router 1. The work will be performed on 6/29/2011, during the maintenance window of 12:00AM-6:00AM, CDT. AT&T's goal is to successfully complete the task and restore service within the stated...