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News and Updates
Emergency Maintenance
Oct 2016 24

Emergency Maintenance

by tnolen
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Comment Closed
October 24, 2016 – We will be performing some emergency maintenance on Thursday, October 27, 2016 to address a critical Linux kernel vulnerability (CVE-2016-5195).  The bug is actively being exploited in the wild so we need to get the patch in place as soon as possible.  As a result, we will b...
Yahoo! Security Default Change
Oct 2016 19

Yahoo! Security Default Change

by Josh Carlson
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Comment Closed
October 19, 2016 – Yahoo has adjusted the default security settings controlling sign in access to accounts. This change disables the ability of Outlook, Mail.app, and other desktop email clients as well as mobile email clients for Android and iOS, etc., from being able to sign in. To fix this, sign ...
Phone System Update
Oct 2016 19

Phone System Update

by tnolen
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Comment Closed
October 19, 2016 – We are going to have to perform some maintenance on our phone system this morning which will result in calls going to our failover system.  Customers calling in may get a message asking them to leave a message for a return call.  We will be returning calls using cell phones ...
Hosted Exchange Issues
Aug 2016 10

Hosted Exchange Issues

by tnolen
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Comment Closed
August 10, 2016 – We’ve received reports of delayed email for our Hosted Exchange customers.  We have determined that an automatic Microsoft Update has caused an issue with the servers.  We are working to resolve that now.  No email will be lost, as it is queued up for delivery.  Exchang...
CableOne Issues
Aug 2016 03

CableOne Issues

by tnolen
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Comment Closed
August 3, 2016 – Last night CableOne covering the Calhoun County area did an update.  This update changed the routing of their IP addresses.  It seems that every customer with a static IP address has lost service and will have to obtain a new IP from CableOne and program their router with the ...
Phone System Issue
Aug 2016 03

Phone System Issue

by tnolen
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Comment Closed
August 3, 2016 – 9:30am  – For some reason, the time reset on our phone system making it think that it was after hours.  We have manually reset the time now, so everything is working.  We apologize for the inconvenience. Update: 9:50am – Apparently, we are still not able to take in...
Tool for Stopping Windows 10 Upgrade
May 2016 25

Tool for Stopping Windows 10 Upgrade

by tnolen
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Comment Closed
We have been receiving NUMEROUS reports of computers automatically upgrading to Windows 10 without input from the owner.   Although Windows 10 is fine for many users, there may be reasons that you do not want to upgrade.  For instance, older versions of Quickbooks are not compatible with it.  There ...
Widespread Comcast Outage
Apr 2016 25

Widespread Comcast Outage

by revans
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Comment Closed
We are currently experiencing an outage with  Comcast who is our upstream internet provider for our office. Due to this calls into our phone system are not stable and may be dropped. If our phone system is down when you call you will be prompted to leave a voicemail that will be delivered to our tec...
Hosted Exchange Update
Apr 2016 09

Hosted Exchange Update

by tnolen
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Comment Closed
April 8, 2016 – We applied an update to our Hosted Exchange services to improve compatibility with the new Outlook 2016 version.  As a result, users may get a message similar to the one below.  Please place a check mark next to “Don’t ask me about this website again” and hit ...
Site Maintenance
Apr 2016 06

Site Maintenance

by tnolen
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Comment Closed
April 6, 2016 – We are experiencing some performance problems with our website (https://www.netsolinc.com) and we are trying to isolate the cause.  While we do some troubleshooting, you may notice the site not behaving properly.  This is temporary and we are aware of the issue.  We apologize f...