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News and Updates
Planned Maintenance
Nov 2019 22

Planned Maintenance

by tnolen
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Comment Closed
November 22, 2019 – We will be performing some planned maintenance on our mail server system starting at 11:00pm Thursday the 28th (yes, Thanksgiving).   The maintenance window is 3 hours ending a 2:00am on Friday the 29th.   During part of the maintenance window, email services will be inacce...
Comcast Issues
Nov 2019 20

Comcast Issues

by tnolen
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Comment Closed
November 20, 2019 1:00pm – We are seeing city wide issues with Comcast today (busy day…).   These are showing up as internet down completely or very slow speeds.  For most customers, powering down the modem, waiting for about 10 seconds, and powering it back up has been resolving the iss...
Server Blacklisted
Nov 2019 20

Server Blacklisted

by tnolen
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Comment Closed
November 20, 2019 – 11:00am – We have received reports indicating that we have been blacklisted by Barracuda’s spam system.  Barracuda’s spam filters are in wide use, so this affects many recipients.   We are working to find out the reason for the blacklisting and are asking ...
Comcast Outage
Nov 2019 12

Comcast Outage

by tnolen
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Comment Closed
November 12, 2019 –  Starting at approximately 1:15am CST, our systems detected an area wide outage of Comcast. This is affecting many of our customer phone systems, VPNs, and other services.  We are investigating. Update 2:15am – Comcast seems to have cleared up the issue.  It lasted ap...
AT&T Outage
Oct 2019 23

AT&T Outage

by tnolen
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Comment Closed
October 22, 2019 – 8:00pm – AT&T is experiencing a *major* outage which is affecting many of our systems.  Phones are currently offline but are being redirected to tech cell phones as a failover.  Eventually, we’ll have time to actually implement real failover on our phone syst...
New 3CX App
Oct 2019 07

New 3CX App

by tnolen
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Comment Closed
The new 3CX app for Android has been released.  Release announcement blow: The 3CX team has literally pushed the button with the release of the new 3CX Android App. This new app optimized for Android 10 and latest OS is available on 3CX version 16. This version completely replaces the old app which ...
Mail Server Problems
Sep 2019 09

Mail Server Problems

by tnolen
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Comment Closed
September 9, 2019 – We are experiencing some technical difficulties with our email server. The webmail interface is currently down.   Update: 12:37pm – Service is restored....
Planned Upgrades
Aug 2019 15

Planned Upgrades

by tnolen
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Comment Closed
August 15, 2019 – We will be performing some upgrades on our email system which will briefly interrupt email connections.   We will be performing the maintenance in a window tonight between 6:00pm and 7:00pm.   We are doing this outside of our normal “late night” maintenance window...
Google Mail Delay Issue
Jul 2019 27

Google Mail Delay Issue

by tnolen
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Comment Closed
July 27, 2019 – We’ve had a couple of reports of email going to our users being delayed.  The sender may receive a message from the mail server with a message similar to the one below: —BEGIN The response was: DNS Error: 49391460 DNS type ‘mx’ lookup of <domain hoste...
Scheduled Maintenance
Jun 2019 18

Scheduled Maintenance

by tnolen
/
Comment Closed
June 18, 2019 – We will be scheduling some maintenance/downtime for Tuesday, June 25 from 11:30pm – 3:00am.   During this time, some or all services may be unavailable or intermittent as we perform hardware upgrades related to earlier, unplanned issues.   We will be posting updates as th...