09/10/25 1:00 PM – We are currently getting reports from our customers who have Sparklight Fiber Internet in Downtown Gadsden that services are down. We are currently in contact with Sparklight’s NOC trying to get information about the outage and an expected ETA for resolution if possible. We will update this post as more information becomes available.
09/10/2025 5:19 PM – Spoke with our contact at the Sparklight NOC and they confirmed the outage was due to a fiber cut but at this time all services have been restored. If you are still experiencing connectivity issues please power cycle your modem and router.