October 22, 2019 – 8:00pm – AT&T is experiencing a *major* outage which is affecting many of our systems. Phones are currently offline but are being redirected to tech cell phones as a failover. Eventually, we’ll have time to actually implement real failover on our phone system so that doesn’t happen, but not today. 🙁 The outage is outside of our network, and we have not been able to get an estimated time to repair (ETR) from AT&T. We are seeing reports online of the outages, and it seems to be widespread. https://downdetector.com/status/att/
Update 9:45pm – After being on hold with AT&T, we’ve finally been issued a ticket to track the issue. There is still no ETR, but it seems that AT&T is at least aware of the issue.
Update 10:00pm – Service seems to be restored at least in this area. We are seeing increased connectivity on our systems.