UPS Failure
June 22, 2024 – In what seems to be a regular thing now, we had an equipment failure of a battery backup system this morning at about 7:15am. It affected a few servers including a host for some shared websites, a virtual server host affecting a few cloud phone system instances (including ours), a couple of network switches, a firewall, and a couple of backup servers. Our technicians responded quickly and brought the affected systems back online within just a few minutes. We are investigating the root cause, as the UPS (Uninterruptible Power Supply) is reporting 100% battery and not reporting a loss of mains power.
Hopefully, as they say, things come in threes and this is the last issue for a while. If you have any questions or concerns about this, please email us at support@internetpro.net, or call us at 256-547-6817.