Category Page

News and Updates
Planned Upgrades
Aug 2019 15

Planned Upgrades

by tnolen
/
Comment Closed
August 15, 2019 – We will be performing some upgrades on our email system which will briefly interrupt email connections.   We will be performing the maintenance in a window tonight between 6:00pm and 7:00pm.   We are doing this outside of our normal “late night” maintenance window...
Google Mail Delay Issue
Jul 2019 27

Google Mail Delay Issue

by tnolen
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Comment Closed
July 27, 2019 – We’ve had a couple of reports of email going to our users being delayed.  The sender may receive a message from the mail server with a message similar to the one below: —BEGIN The response was: DNS Error: 49391460 DNS type ‘mx’ lookup of <domain hoste...
Scheduled Maintenance
Jun 2019 18

Scheduled Maintenance

by tnolen
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Comment Closed
June 18, 2019 – We will be scheduling some maintenance/downtime for Tuesday, June 25 from 11:30pm – 3:00am.   During this time, some or all services may be unavailable or intermittent as we perform hardware upgrades related to earlier, unplanned issues.   We will be posting updates as th...
Google Calendar Down
Jun 2019 18

Google Calendar Down

by tnolen
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Comment Closed
June 18, 2019 – Google calendar seems to be giving a “404 Not Found” error for everyone logged in.    This is an ongoing outage and news about what is going on is scarce currently.  We just wanted to alert our users that it is not a problem on your computer, phone, or other device ...
Hosted Exchange Issue
Jun 2019 07

Hosted Exchange Issue

by tnolen
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Comment Closed
June 7, 2019 – Hot on the heels of the issues yesterday, we’ve experienced an issue with our hosted Exchange services.   Our engineers have isolated the problem, which is again a failed piece of hardware.   We are in the process of replacing that equipment.  We do believe that the hardwa...
Network Failure
Jun 2019 06

Network Failure

by tnolen
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Comment Closed
Thursday June 6, 2019 – We had network failure resulting from a core switch having an issue.   The outage lasted from approximately 1:11pm to 1:29pm while we tracked the issue and made the correction.  All services have returned to normal, and we do apologize for the interruption.   We do not ...
New Support Chat Option
Mar 2019 25

New Support Chat Option

by tnolen
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Comment Closed
March 25, 2019 – Announcing our new Support Chat feature!   We are excited to provide this new option for customers to contact us.  Simply click the Support link on our menu at the top of our page and you will be taken to a page which includes our online chat client. The new chat feature [&hel...
We Are Hiring!
Mar 2019 19

We Are Hiring!

by tnolen
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Comment Closed
Network Solutions, Inc. is looking for an experienced network technician.  We are looking for someone with experience in these areas: Office365 WIndows domains Exchange VOIP Routing Bonus areas of experience include: Linux Apple SQL Industry certifications are a plus.   We are a local Gadsden, ...
Email Phishing
Mar 2019 07

Email Phishing

by tnolen
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Comment Closed
March 7, 2019 – We have seen many of our users receiving a phishing email which is trying to harvest usernames and passwords.   The email looks like the example below: –BEGIN support@internetpro.net Storage Limit Exceeded!                                        […]...
Comcast/Xfinity Outages
Jan 2019 24

Comcast/Xfinity Outages

by Josh Carlson
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Comment Closed
January 24, 2019 – We have been made aware of issues with Comcast’s network in Etowah County this morning. Comcast is aware of the problem and has an ETA of 11:26AM for service restoration. Some clients are experiencing complete loss of service and others are having intermittent connecti...