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News and Updates
Connectivity Problems
May 2020 17

Connectivity Problems

by tnolen
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Comment Closed
May 17, 2020 – 1:30pm – We started experiencing some intermittent connectivity issues at around 12:49pm today.  We are investigating and currently all network services are up.   We believe it is an upstream issue, but will post updates here as we have them. Update 1:50pm – The issu...
Targeted Phishing Attempt
May 2020 13

Targeted Phishing Attempt

by tnolen
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Comment Closed
May 13, 2020 – We’ve received reports of phishing emails reaching our customers.  We actually received a few ourselves.   These messages are attempting to get our customers to use their email username / password to “resolved issue on account”.    Persons who log in using the ...
Comcast Outage
Apr 2020 13

Comcast Outage

by tnolen
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Comment Closed
Monday April 13, 2020 7:00am – Happy Monday the 13th as it seems that Comcast is down for the entire Gadsden/Attalla area. The outage begain at approximately 12:35am. According to their automated systems, they hope to have the issues resolved by tomorrow at 8:00am!  We do hope that estimate is...
Covid-19 Update
Mar 2020 16

Covid-19 Update

by tnolen
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Comment Closed
March 16,2020 – As the world braces for Covid-19, we here at Network Solutions, Inc. wanted to provide updates on our activities regarding the situation.  Many non-essential jobs and activities are shutting down, but those essential to public health, safety, and even small business who canR...
Mail System Upgrades
Mar 2020 08

Mail System Upgrades

by tnolen
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Comment Closed
March 8, 2020 – We’ve done some updating of the email system.  Many of the updates are in the “back end”, but there are also some changes that you will see: Webmail interface updates New Landing Page (now login.php) New generation Tuxedo interface (Beta preview – shown ...
ISP Outage
Feb 2020 07

ISP Outage

by tnolen
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Comment Closed
February 7, 2020 – We’ve gotten reports that Sparklight (formerly CableOne) is almost completely down.  Apparently a drunk driver crashed into a pole very close to their head end and damaged/destroyed the fiber connection.  This happened at approximately 12:15am on 2/7/2020.  As of 7:00a...
Support Announcement
Jan 2020 03

Support Announcement

by tnolen
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Comment Closed
Friday January 3, 2020 – Due to the impending end-of-life of Windows 7 and Windows Server 2008 R2, we are experiencing some staffing shortages.  As a result, we’ve temporarily removed the online chat feature from this site and response times to the support@internetpro.net email account m...
Virtual Server Outage
Dec 2019 20

Virtual Server Outage

by revans
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Comment Closed
December 19, 2019 – 7′;30pm –We are currently experiencing an outage with one of our virtual server hosts and in the process of investigating the issues.  We will update this post with further information once we have determined the issue. Update 7:48pm – We’ve determin...
Planned Maintenance
Dec 2019 05

Planned Maintenance

by tnolen
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Comment Closed
December 5, 2019 – We discovered a slight problem with the work done on the mail server system during the last maintenance.  Although the system is working well (we in the office have noticed a huge difference in performance), there is a configuration error that affects data redundancy.   We&#...
Maintenance Phase 2
Dec 2019 02

Maintenance Phase 2

by tnolen
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Comment Closed
December 2, 2019 – After completing “phase 1” of our email system changes, we’re ready do move to “phase 2”.   We will be performing this maintenance starting at 11:00pm Tuesday, December 3rd.  We expect email services to be offline for about 1.5 hours (a bit long...