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News and Updates
Web Server Failure
Nov 2020 16

Web Server Failure

by tnolen
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Comment Closed
November 16, 2020 4:10pm – This post comes after the resolution of the issue as the server failure also affected this web site.  At approximately 3:20pm, one of our web servers experienced a hardware issue.  The equipment was pulled from the rack and repaired.  However, when the server was bro...
Increase in Phishing Attempts
Oct 2020 30

Increase in Phishing Attempts

by tnolen
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Comment Closed
October 30, 2020 – We’ve been seeing an uptick in phishing attempts in the last couple of days and wanted to remind users that Network Solutions, Inc. will never reach out to you through email to confirm your password.  These emails are attempts for spammers to get your password so they ...
Email Issues (new thread – updated)
Oct 2020 12

Email Issues (new thread – updated)

by tnolen
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Comment Closed
Monday October 12, 2020 11:15am – At 11:09, we detected an issue with the email filesystem related to the issues we experienced up until September 25th (see: https://www.netsolinc.com/email-issues-3/).  We  jwere able to restore service at 11:24.   We are disappointed that our earlier fix was ...
Email Issues (Updated Oct. 3rd)
Sep 2020 14

Email Issues (Updated Oct. 3rd)

by tnolen
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Comment Closed
September 14, 2020 3:50pm – We are currently experiencing issues with our email system.  Users are reporting that the server is not responding or is asking for passwords.  We are investigating the problem and will post updates here. Update 3:58pm – The issue has been tracked to our stora...
Internet Issues <Updated>
Aug 2020 30

Internet Issues

by tnolen
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Comment Closed
August 30, 2020 – Our preferred VOIP provider, Siptrunk, seems to be having some issues this morning.  Problems started at approximately 5:00 am CDT.  The problem stems from the fact that many subdomains for siptrunk.com are not resolving.  Phone systems register to gw.siptrunk.com, which is n...
Doc File Virus Spreading (Updated Sept. 28th)
Aug 2020 25

Doc File Virus Spreading (Updated Sept. 28th)

by tnolen
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Comment Closed
August 25, 2020 – We are seeing an outbreak of viruses spreading through .DOC file attachments very similar to the outbreak we saw in November of last year (see: https://www.netsolinc.com/virus-trojan-spreading).  We have again made the decision to try to limit this activity by blocking files ...
Planned Maintenance
Jul 2020 21

Planned Maintenance

by tnolen
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Comment Closed
July 21, 2020 – We’ll be conducting some planned maintenance on a couple of servers tonight starting at about 10:30pm CDT.  The maintenance will include an upgrade to server operating systems which will also include an upgrade to certain software packages including PHP. We utilize LTS (L...
Microsoft Outlook Crash
Jul 2020 15

Microsoft Outlook Crash

by revans
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Role,
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Comment Closed
July 15, 2020 2:07 PM: We have been inundated with calls regarding Microsoft Outlook crashing or failing to open. After further investigation into this issue we have found that Microsoft potentially pushed an update that is causing the issue. Currently there is no fix and we are awaiting further ins...
VPS Issue
Jun 2020 23

VPS Issue

by tnolen
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Comment Closed
June 23, 2020 – 6:30am –  Our virtual server infrastructure has been impacted due to an automatic update of a critical security issue.   A critical vulnerability in NFS was patched and an upgrade sent out by the OS vendor.  This was unplanned and unattended.  Unfortunately, the update to...
Email Server Issues
Jun 2020 01

Email Server Issues

by tnolen
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Comment Closed
Monday June 1, 2020 – Since everything else in the world is blowing up recently, we thought we’d get in on the fun and cause some issues with our mail server.   Every couple of years, we have to redo the secure certificates used on all connections.  We’re in the process of doing th...