February 6, 2024 – 12:45pm – We’re seeing email from the @internetpro.net domain being blocked as spam by Google’s servers (gmail.com and others hosted with Google). The message says something as follows:
188.8.131.52 failed after I sent the message. Remote host said: 550-5.7.1 [184.108.40.206 7] Gmail has detected that this message is likely 550-5.7.1 unsolicited mail. To reduce the amount of spam sent to Gmail, this 550-5.7.1 message has been blocked. For more information, go to 550 5.7.1 https://support.google.com/mail/?p=UnsolicitedMessageError o20-20020a81de54000000b006041f08d2dfsi1515206ywl.160 - gsmtp
We have done some testing and found that not all domains we are sending are being blocked. Some are going to the Spam folder instead of being blocked outright and some emails are getting through. This seems to be happening because of some new policies being enforced by Google. There are some articles online such as this one. However, we have been authenticating our emails as Google is requiring for a very long time, so we don’t know why our domains would be affected. Here is a report of our SPF record that Google is now requiring.
If you are seeing errors on your domain and it is not @internetpro.net, please reach out to us by chat, call, or email at email@example.com. We are working to resolve the issue as soon as possible.
Update 4:25pm – This issue is ongoing where @internetpro.net emails are being “hard bounced” to the sender. Other accounts on our servers are being delivered but are winding up in the recipient’s “spam” folder more times than not. We are going to institute a new policy against remote forwards and will be making a new post about that. We will do our best to reach all customers who are utilizing these types of forwards.