Comcast Outage

by tnolen
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Sept. 5, 2011 – Labor Day – Comcast is experiencing some system issues again today in the Gadsden area. This outage started at approximately 4:55pm. The good news is that they seem to pick good days (non business days) to have trouble. So far, we do not know what the issue is, but we are assuming it is related to the inclement weather. We will post updates as we get them.

Update: 5:47pm – The current estimated time to repair (ETR) is 7:04pm today.

Update: 7:08pm. – ETR time has passed and they are still down.

Update: 8:51pm – Still down and we are not able to reach their tech support for an updated ETR.

Update: Sept 6 6:55am – We’ve been informed that the ETR is 7:04am. We are not sure if this was actually the original ETR or not, but are waiting for a resolution as the service is still down.

Update: Sept. 6 7:15am – Looks like the new ETR was pretty close, as Comcast has come back online in the Gadsden area as of 7:13am. Glad to see they got it back up before start of business for most companies!