Comcast Outage

by revans
/
Comment Closed

The Comcast circuit at our office went down at approximately 7:10 PM affected some services and the downtown area of Gadsden. Technicians responded to the outage and arrived onsite shortly after to begin troubleshooting the issue. After working with Comcast support we were notifed that the outage was due to a failed node in the Comcast backbone and were given an ETA to repair for 11:12 PM. Currently our monitoring systems have notified us that the circuit is back online and all services have been restored as of 8:24 PM. We will continue to monitor the circuit and will post any updates.