January 10, 2011 – Due to the winter storm, our store front will be closed today (Monday). However, our staff will still be available via phone. Our office number is 256-547-6817 or 877-886-6868 and option 8 will connect you with a technician. Billing, scheduling and other issues can be addressed by dialing extension 126 at the voice prompt. As always, we can also be reached by email at firstname.lastname@example.org.
January 10, 2011 – Due to a lack of support calls, we are going to let our staff enjoy a snow day. We will still be offering technical support via the phone, but it will be on a call back basis for the remainder of the day.
January 10, 2011 – 9:00pm – Looks like we are going to run the same routine on Tuesday. Technical support will be available by hitting 8. Billing, scheduling, etc. will be available by dialing extension 126. We expect some additional calls on Tuesday as south Alabama warms up and drys out, however many of our staff would be put in danger if they were required to get to our office.
January 11, 2011 – 2:00pm – We have opened the office for normal business. The roads look like they will be bad tomorrow, so if you want to pick up your computer, pay a bill or whatever, you may want to come by this afternoon. Just be careful!
January 12, 2011 – Our office is open for business as usual today. Normal office hours apply.