This morning we had an issue which affected our Legacy Webmail Interface for a short time. The issue did NOT affect our newer, more modern web interface located at https://webmail.internetpro.net nor did it affect any client email programs. The issue arose from a problem with our system which attempts to block hackers from guessing user passwords. Our system locks out IP addresses from which numerous bad password attempts are made and keeps the IP blocked for up to an hour. Unfortunately, that system malfunctioned and blocked ALL users. The issue has since been cleared up.
Network Solutions, Inc. does also recommend using our NEWER, better web interface at https://webmail.internetpro.net which also allows you to store contacts (with pictures), features drag-and-drop folder support, a better WYSIWYG interface, and many other enhancements.
If you have any questions, please contact us at 256-547-6817 or email support@internetpro.net.