This morning, our phone lines are switching from traditional copper to voice over internet protocol (VOIP). We are increasing the number of lines coming into our phone system to decrease busy signals. The system will also allow us more flexibility with our system to allow us to serve you better. During the switch, our office may be unreachable via phone for a short period of time. If you have an issue, our technicians will be closely monitoring our firstname.lastname@example.org email address. The window for this switch is scheduled from 8:30am to 10:30am CDT.