Tuesday, September 29, 2015 3:30pm – Our phone system is currently experiencing trouble. Our office is unreachable by phone, nor can we return calls through our normal lines. If you are needing assistance, please email us at firstname.lastname@example.org. A technician will respond as quickly as possible. Please include a phone number in your email so that we may contact you by phone if necessary (using cell phones). We apologize for the inconvenience.
Update 5:30pm – Telesystems has gotten our system somewhat up and going while we await a replacement part. Customers should be able to contact us normally. We may experience some additional downtime tomorrow while the replacement is installed and we will post more information as we have it.
Update September 30 2:00pm – The part(s) have been replaced and everything is fully functional. We have returned all calls that we have received during the outage. If you are awaiting a call from us and haven’t received it yet, please call us back at 256-547-6817.