August 3, 2016 – 9:30am – For some reason, the time reset on our phone system making it think that it was after hours. We have manually reset the time now, so everything is working. We apologize for the inconvenience.
Update: 9:50am – Apparently, we are still not able to take incoming calls. We are checking into it. In the mean time, please email email@example.com for help.
Update: 10:15am – We just found out that the issue is with Verizon who has our main number. The number is no longer routing properly, so even our failover system won’t work. Our DID numbers and our toll free number is working. If you need assistance, please call 256-467-6314 or our toll free number at 877-886-6868.
Update: 12:55pm – Phones are back online!!! Woohoo!