October 19, 2011 – We’ve had several reports from our users who have gotten calls from people posing as tech support.  At least one said they were from Microsoft.  These callers are telling people that their computers are infected with spyware and viruses.  For proof, they ask you to go to the event viewer in Windows and point out a bunch of errors in the logs.  These are SCAMMERS!   It is quite normal for Windows to generate errors as it boots up.  The reason for this is that some services depend on other services and sometimes start before the ones they depend on.   These scammers will then direct the victim to their web page to download “utilities” to remove the spyware.  These “utilities” are actually spyware that can log your keystrokes, pages you visit and allow the scammers to control your computer.  If someone calls you to inform you that your computer is infected, please call us before downloading anything!  We will be glad to assist you to verify that your computer is OK.  Our number is 256-547-6817 or 877-886-6868.