September 27, 2021 – 9:30am – We are experiencing an issue with a shared web server which is affecting some customers. We are currently investigating the issue as it is taking longer to recover than we initially thought. We’ll be posting updates here as we get them.
Update 10:03am – Services have been restored. A combination of DOS (denial of service) attack and hardware failure was responsible. We are working on a hardware fix.
If you have any questions or concerns about this, please email us at firstname.lastname@example.org, text or call 2565476817, or use the chat box in the lower right of your screen.