One of our wireless base units is experiencing a problem. This is only affecting a few customers. The first issue was reported at 4:27pm and was “fixed” at 4:43pm, but the unit is continuing to fail. We are in the process of diagnosing the problem and rerouting affected customers to our redundant wireless base units. It is currently 6:15pm.
All customers are have been successfully rerouted to redundant systems. The primary system is currently operational as well, but we will be testing it to find the issue causing the sporadic malfunction. 6:30pm