November 20, 2019 1:00pm – We are seeing city wide issues with Comcast today (busy day…).   These are showing up as internet down completely or very slow speeds.  For most customers, powering down the modem, waiting for about 10 seconds, and powering it back up has been resolving the issue.  Please note:  It is taking longer than usual after the power up before internet is restored.  It may take up to 10 full minutes.


We have seen these issues very widespread in Rainbow City and reaching to downtown Gadsden.