February 17, 2012 – We will be performing some emergency maintenance on our primary network attached storage (NAS) system tonight starting at approximately 12:00am. The maintenance will impact some virtual servers. At the same time, we will be applying OS updates to all virtual servers that need them. We expect the maintenance to take less than one hour. The NAS maintenance will resolve an issue causing some functions of the NAS to be unresponsive. The failures that have occurred are going to force the NAS offline for a brief period. We apologize for any inconvenience this may cause.
February 18, 2012 – 1:22am – The maintenance is taking a little longer than expected, but we are making progress. All services should be restored within 30 minutes.
February 18, 2012 – 2:32am – We ran into a few difficulties, but all services have now been restored and all machines have all OS updates. We do not expect any further issues related to this maintenance, but if you have an issue, please email us at email@example.com or call 256-547-6817.