July 15, 2020 2:07 PM: We have been inundated with calls regarding Microsoft Outlook crashing or failing to open. After further investigation into this issue we have found that Microsoft potentially pushed an update that is causing the issue. Currently there is no fix and we are awaiting further instructions from Microsoft as they investigate the issue. The current workaround for this issue is to access your messages through Web mail or through a mobile device. If you need assistance accessing either of these functions please contact us.

Please check back to this post, as we will be updating it as further information becomes available to us.

July 15, 2020 3:37 PM: Microsoft has announced that they are rolling out a fix for this issue and expect it to reach all users over the next few hours. We have confirmed this using some of the machines  we were working with that were experiencing the issue.   This update will happen in the background, so just periodically check to see if Outlook opens.  If you still continue to have issues please contact us for further troubleshooting.  You can reach us via email at support@internetpro.net or by phone at 256-547-6817 or using the chat box to the right of your screen.