December 23, 2014 – 12:00pm – We experienced a thunderstorm at our datacenter which caused a short power failure. Unfortunately, we had one UPS system fail for that outage and it affected several VPS machines. It also affected our monitoring system, so we were unaware of the outage on some hosts. This did impact our response time, and some machines were out for about 45 minutes. All systems are currently back up or are in the process of coming online now.
We do apologize for any trouble this may have caused. We will be doing an investigation into the UPS failure in a scheduled maintenance window as it will likely cause a small amount of downtime for some hosts when it is checked/replaced.