tnolen, Author at Network Solutions, Inc.

NetSol Cloud Update

March 16, 2013 – We are proud to release a new major version of our NetSol Cloud product. The new version comes with many new features and improvements.

Latest NetSol Cloud Features

Usability – design improvements, new features NetSol Cloud significantly easier to manage and use:

New design: View content in a simplified and redesigned interface, with the main web navigation panel now clearly differentiated from in-app navigations. Settings and log-out are combined into a single user menu — which also now shows the currently logged-in user. Settings are further simplified and app-specific settings are moved from personal settings into the appropriate apps.
Deleted Files: Restore accidentally deleted files and folders and manually delete sensitive files, while the system now automatically cleans up older files depending on age and used space.
New search engine: Find files stored by name — and now by content — with a new Lucene-based full text search engine app.
New antivirus: Scan uploaded files using Clam AV, preventing the potential for automated distribution of infected files. Users can choose to automatically delete, report and/or log any infected files.
Display name: Create display names for users and administrators, simplifying the collaborative experience. In the interface and share dialog, display names are now shown instead of the login names — easier to understand for users and can be changed by the admin. (This feature is not applicable in our personal cloud product.)
Rewritten photo gallery: Access and share photos with friends and family with an improved and streamlined user interface – which also includes a slideshow feature.
Improved contacts: Access friends, coworkers and family in an enhanced interface, with contacts now organized by groups (categories) instead of address books. The main view shows an overview of the most important fields and the amount of information adjusts automatically depending on the size of the browser window or device. The web interface is now written entirely in JavaScript – resulting in a more responsive user experience.
Improved calendar: Mark events as confidential or public easily with a simplified user interface that gives users more control — including support for classes.
Improved bookmarks: Create, find and use bookmarks faster with filter navigation, a “read later” button for the browser toolbar, and many more enhancements that make getting to bookmarked content faster and easier.

Performance – enhanced scaling, better storage management, improved code security :

Improved file cache: Mix and match storage to create a hybrid cloud to take advantage of the newly refactored file system abstraction, including more flexibility and greater performance (up to 500% faster). Optional externally mounted file systems like Google Drive, Dropbox, FTP and others are scanned on-demand and in the background to increase performance. Support for SFTP external file systems is added.
Improved syncing of Desktop Client: Sync faster with dramatically improved sync performance between the desktop clients due to significantly reduced server overhead communications.
Security: Reduce the risk of harmful actions with updated app-level protection via CSRF protection checks, and forbidden inline JavaScript (XSS protection).
Improved versioning: Automatically manage versions on the server, expiring old versions when users run out of quota. A new intelligent algorithm keeps revisions every 2 seconds for the first 10 seconds, every 10 seconds for the next minute, every minute for the next hour, every hour for the next 24 hours, and one revision per day until running out of space or quota.

Other usability and performance improvements:

Faster and more compatible web-based PDF Viewer
Improved media player for listening to streaming media files
New file size and progress bars at work during downloads
Improved overall performance

We hope everyone will enjoy the new enhancements to NetSol Cloud. We will continue to update this product in the future as cloud storage becomes a larger and more fundamental use for the internet. If you have any questions or concerns, please contact us at support@internetpro.net.

tnolen2013-03-16T12:36:20-05:00March 16, 2013|NetSol Cloud, News and Updates, Products|Comments Off

Planned Maintenance

AT&T Network Engineers will be performing a planned maintenance on Birmingham-Alabama Gigabit Access Router 1.

The work will be performed on 3/25/2013, during the maintenance window of 12:00AM-6:00AM, local router time.
AT&T's goal is to successfully complete the task and restore service within the stated time frame. 

We apologize for any inconvenience that you may experience.
Please be assured all AT&T authorized maintenance activities are to ensure optimal performance
of their network facilities and equipment.

Please refer to the following information:

AT&T Network Engineers will be performing an IOS upgrade. 

Due to the redundant nature of our network, downtime is not expected, however there may be some increased latency as routes propagate.

If you have any questions, please contact us at support@internetpro.net.

tnolen2013-03-12T20:46:02-05:00March 12, 2013|News and Updates|Comments Off

Blacklist

t looks like we’ve gotten on a blacklist for spam. We are working on stopping the spam going through our servers and getting removed from the blacklist. In the meantime, you may have issues sending to some recipients whose ISPs are using SPAMHAUS as a blacklist. We will be posting updates as things change.

Update: We have delisted our mail server, but have not yet found the source of the bot causing the issue. We *may* get re-listed as a result. In the meantime, email should flow normally as soon as the blacklist servers with recipient ISP’s update.

Updaete 2/26/2013: It looks like we are staying off the blacklist. Email should flow fine, but if you are having any issues, please contact us at support@internetpro.net or 256-547-6817.

tnolen2013-02-26T13:40:38-06:00February 26, 2013|News and Updates|Comments Off

Web Server Issue

One of our web servers is experiencing some hardware issues. It has rebooted itself twice today (2/20/2013). This particular server was scheduled to be replaced in the coming weeks anyway, but these issues have moved up our timetable. We will be migrating customer sites from the old server to a new one. Normally, this would be done during scheduled maintenance hours, but due to the hardware failure, we will be migrating the sites as quickly as possible. Downtime should be minimal or nonexistent as we will be running both servers simultaneously. However, it is possible that changes posted to a site may disappear if they are posted during the migration. Please keep an eye on your site functionality and let us know if you experience any problems. Please note that this server only handles a fraction of our customers so most sites/customers will not see any changes at all.

Update 2/28/2013 – We found the issue – a power supply with an intermittent problem. We’ve migrated many sites, but there are more to go. But, now that the server is more stable, we will be taking our time to migrate the sites so that there is very little to no interruption in service.

For issues concerning this, please email support@internetpro.net or call 256-547-6817.

tnolen2013-02-28T15:27:42-06:00February 20, 2013|News and Updates|Comments Off

Email Enhancements

Our email system now features “autoconfigure”. Your email account can set itself up on Mozilla Thunderbird (our recommended email client), Microsoft Outlook 2007, and Microsoft Outlook 2010. All you have to know is your name, email address and password, and the program will do the rest.

For this to work, some adjustments need to be made to the DNS entries of your domain. If autoconfigure does not work for you, just let us know and we’ll make sure the proper DNS entries are configured. We will be adding the entries proactively to all our domains in the coming weeks.

Of course, if you are using an email client that does not support autoconfigure, you can find the settings on our Email Settings page.

If you have any questions, please contact us at support@internetpro.net or 256-547-6817.

tnolen2013-02-20T16:18:46-06:00February 20, 2013|Internet, News and Updates|Comments Off

Phone System Update

We have updated our phone system to answer with an auto attendant during the day. We did this so that our calls will be answered in a more consistent way. We do know some people don’t like auto attendant, so a live person can always be reached during business hours by pressing 0 (zero). However, the auto attendant is designed to route you to the person you need to talk with for your issue, so we recommend listening to the options and choosing the one that best fits your needs. You can also dial directly to an extension at any time the automated system is talking. For a list of company extensions, please visit our Contact page or press 6 when the auto attendant answers.

tnolen2013-02-07T14:26:08-06:00February 7, 2013|News and Updates|Comments Off

WordPress Updates

A new version of WordPress has been released which addresses 37 bugs and some security issues in the 3.5 series. We will be applying the update to all of our managed WordPress sites. These updates generally only take a few seconds per site to complete, but if you happen to catch us in the act, the site may be in “Maintenance Mode” for a few moments.

If you are interested in more details about what this update changes, you can check out the release announcement from WordPress.org.

If you have any questions, please contact us at support@internetpro.net.

tnolen2013-01-27T15:22:23-06:00January 27, 2013|News and Updates|Comments Off

Tablet Repair

Network Solutions, Inc. has been in the PC repair business from the beginning, but we’ve noticed that many people didn’t know that we also repair laptops and tablets. Laptops now sell more units than desktop PCs, and we’ve been repairing them since we’ve been in business, too. Tablets are the new kid on the block, and their design makes them somewhat more difficult to repair. However, we repair just about all makes and models, including Apple, Samsung, Asus, Acer, HP, HTC, and others. We can also replace batteries (whether they are “user replaceable” or not).

So, if you’ve had an accident with your tablet, or it has just died on you, bring it on down to our office and we’ll be glad to fix it up for you!

tnolen2013-01-25T16:59:48-06:00January 25, 2013|News and Updates, Products|Comments Off

NetSol Cloud Desktop Clients Updated

We are happy to announce the release of version 1.2.0 of the NetSol Cloud Desktop Client. This release brings significant improvements in sync performance and feedback, password storage, SSL certificate handling. It also features a brand new icon theme.

Here is a list of the most important changes of the client software:

[GUI] New status dialog to show a detailed list of synced files.

[GUI] New tray notifications about synced files.

[GUI] New platform specific icon set.

[App] Using cross platform QtKeychain library to store credentials encrypted.

[App] Use cross platform notification for changes in the local file system rather than regular poll.

[Fixes] Improved SSL Certificate handling and SSL fixes throughout syncing.

[Fixes] Fixed proxy authentication.

[Fixes] Allow brackets in folder name alias.

[Fixes] Lots of other minor fixes.

[Platform] Improved, more detailed error reporting.

[Fixes] More efficiency for the NetSol Cloud plugin through less HTTP requests to the server.

[Fixes] NetSol Cloud plugin: Improved upload performance.

[Fixes] NetSol Cloud plugin: Do not abort on errors with individual files any more.

[Fixes] NetSol Cloud plugin: Use renamed session cookie correctly.

[MacOSX] Use libneon with proper big file support.

[Win32] Use libneon with openSSL support now.

Get the pre-packaged sync client for Windows, Mac OS X and Linux at https://www.netsolinc.com/sync-clients/.

tnolen2013-01-24T14:40:01-06:00January 24, 2013|NetSol Cloud, News and Updates|Comments Off

New Office Hours

To better serve our customers, we are expanding our office hours. Since 2004, our office has been closed for lunch from 1:00 – 2:00pm, but we are now going to be open during those hours. This includes phone support as well as walk-in access to our main office. Our phone support will continue to be 8:00am – 9:00pm 7 days a week, and our technicians are still on call for emergencies 24 x 7 x 365.

tnolen2013-01-21T23:21:28-06:00January 21, 2013|News and Updates|Comments Off

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