This category contains information about events that may affect your service such as maintenance or outages. It also contains announcements on new products releases and enhancements.
Mail Server Issue
September 21, 2014 – 8:50pm. We have detected an issue with our main mail server. It is not currently responding to requests. Our technicians are investigating. The mail server has been up for over 1600 days without a reboot. We will be providing updates here as soon as we have more information.
Update: 9:15pm – All services have been restored. We will be watching for problems, but do not expect any.
Update: 9:25pm – Correction: One service was NOT up and running: SMTP on SSL (port 465). That has now been restored.
If you have any issues related to the mail server, please contact support by calling 256-547-6817 (not email).