December 2, 2019 – After completing “phase 1” of our email system changes, we’re ready do move to “phase 2”. We will be performing this maintenance starting at 11:00pm Tuesday, December 3rd. We expect email services to be offline for about 1.5 hours (a bit longer than Phase 1). The actual maintenance window will extend until 2:00am to give us time to complete all upgrades. Once this is complete, there should be no more interruptions for quite a while. We do have to block email access for the allotted time to insure that all email is completely synced to the new filesystem and so that no email gets lost. We appreciate your understanding. Updates to Phase 2 will be posted here. We will also be using the time to update some web servers to newer operating systems. These upgrades will take some web services offline briefly during the maintenance period, but we do not expect any one service to be out during the entire maintenance window.
December 3, 2019 11:00pm – This maintenance is starting. Email services have been stopped so that the data can be synced to the new storage.
Update December 4, 1:20am – The good news is that the mail server system maintenance went great and mail services were restored in right at 45 minutes. The bad news is that some web server maintenance went badly resulting in this site as well as others going offline. We are still working on that, but we are making progress on restoring the sites (as you can see here).
Update 3:55am – The maintenance on the affected web server is complete. It went a bit long, but everything should be working as expected. If you experience any issues with a site, please contact us.
If you have any questions, please email email@example.com, call 256-547-6817, or access the chat window on the lower right of your screen. Please note if using chat, it may take 2-5 minutes for a response. Please allow us time to respond.