Friday January 3, 2020 – Due to the impending end-of-life of Windows 7 and Windows Server 2008 R2, we are experiencing some staffing shortages. As a result, we’ve temporarily removed the online chat feature from this site and response times to the firstname.lastname@example.org email account may be increased. We recommend that if you have a time-sensitive support request you call 256-547-6817 so that our scheduling staff can put you in touch with a technician as soon as possible. These measures will be in effect through Wednesday, January 8th. We do apologize for any inconvenience and will do our best to handle all requests in a timely manner.