We didn’t think she’d make it, but somehow she did. Kathy has now passed the 1/2 century mark. While we are pretty sure she won’t make the full century mark, we wish her well in her attempt.
So, if your order gets lost or delayed, just remember that we at Network Solutions are trying to support the elderly in the workplace, but sometimes you have to cut them some slack. 🙂
November 28, 2012 – We’ve applied a bugfix update to our cloud product today. This update addresses several issues including:
We’ve also got new versions of the desktop sync clients. The new version also fixes some bugs in the 1.1.1 client. Fixes include:
We recommend updating to the newest desktop client if you are using that feature. If you have any questions, please contact us at support@internetpro.net.
November 15, 2012 – We’ve been informed that a local computer store and competitor (Max Hub, Inc.) has had a fire at their location. Although we don’t have many details, it seems that all of their web sites are down as well as email and other services. Since this is a local company, many of our customers may have contacts using MaxHub’s email services. We wanted to let our customers know that this is an issue on their end and the resolution will have to wait on MaxHub to get their services back up and running. Customers emailing addresses hosted with MaxHub will get a notification after 4 hours that the email has not yet gone through. Our system will keep attempting to deliver the email for 5 days after which a bounce message will be sent back to the sender.
Update: Novemeber 16, 2012 – We were able to contact the owner of MaxHub and have been informed that their email server should be up and running this afternoon, so mail should flow after that. They did have backups of their sites and configurations. A small news story about the fire has been posted here: http://www.tv24.tv/news/?newsID=13725
We wish them well in their efforts to restore service to their customers and rebuild their business!
November 14, 2012 – We are happy to announce a new update to our NetSol Cloud service which brings with it many bug fixes! A list of changes is below:
If you have any issues with the new update, please contact us at support@internetpro.net.
These are the instructions for administrating email accounts for a domain . If you need to change individual email account settings, use these instructions instead.
Using our control panel, you can easily update settings for your domain such as adding users, forwards, autoresponders, or mailing lists. You can also change passwords and quotas for individual users as well as making other changes. For most customers, our support team handles these tasks, but some like a more “hands on approach” and these instructions will help guide those users.
To get started, go to our home page at https://www.netsolinc.com. On the right side, you will find the “Online Email Center”. Click on the link that says “Modify Email Account Settings” or you can go directly to https://mail.internetpro.net/cgi-bin/qmailadmin. Once you have gone to the control panel address, you will find a screen with login information. The User Account field will already be filled in with “postmaster”. The postmaster account is the master account for the domain and logging in with that user allows you to modify any settings available for that domain. You will fill in your domain int he Domain Name field (for example, if your email addresses are @internetpro.net, you would put internetpro.net in that blank). Next, fill in your postmaster password. By default we do not assign a postmaster password to customers. If you do not have this, and wish to do your own email administration, please contact us a support@internetpro.net or 877-886-6868 to have a password set.
Once you log in, you will be presented with a menu of available settings. The Email Accounts link will allow you to create and modify email accounts for your domain. Forwards are email addresses which are delivered to another email address (for example, you may have a billing@youdomain.com that you want forwarded to a particular person). Mail Robots are autoresponders which will respond with a predetermined email message (for example, directions@yourdomain.com could respond with an email giving driving directions to your location). Mailing Lists are created to allow you to send mass emails to subscribers and to manage the subscribers on your list.
If you have any trouble accessing these settings or making changes, please contact our support team at support@internetpro.net or 877-886-6868.
These instructions have been deprecated as of 12/9/2014. We will be replacing this page soon with updated instructions.
These are the instructions for changing settings on a single email account. If you need to administrate the settings for an entire domain name, use these instructions instead.
Using our control panel, you can easily update settings for your email account such as changing your password, forwarding your email to someone else, or setting up an autoresponder (vacation message) for when you are away from email.
To get started, go to our home page at https://www.netsolinc.com. On the right side, you will find the “Online Email Center”. Click on the link that says “Modify Email Account Settings” or you can go directly to https://mail.internetpro.net/cgi-bin/qmailadmin. Once you have gone to the control panel address, you will find a screen with login information. You will want to remove “postmaster” in the User Account field and replace it with the first part of your email address (the part before the @). For example, if your email address was support@internetpro.net, you would replace postmaster with support. In the domain name field, put the second part of your email address (the part after the @). In our example of support@internetpro.net, this would be internetpro.net. Use your current password for the password field.
Once you log in, you will be presented with a screen which will allow you to change various settings. After you have input a new setting, just click the “Modify User” button at the bottom to save the changes. Note: The “Spam Detection” check mark is NOT needed unless you are doing server-side spam filtering. Server-side filtering is not typically needed unless your IMAP program does not support filtering (like Outlook Express) or you need to block emails coming to a mobile device.
If you have any trouble accessing these settings or making changes, please contact our support team at support@internetpro.net or 877-886-6868.
November 2, 2012 – We have brought online three new memcached servers to enhance speed of web applications which support memcached. Our preferred development platform, WordPress, is one of these applications. Memcached is a product which was designed to increase performance on sites with heavy traffic. It allows the server to “remember” or “cache” common pages and database queries thereby speeding up the page loads and reducing load on the server. If you have an application which can take advantage of memcache (many content management systems can as well as other web applications), please contact our support team at support@internetpro.net for instructions on accessing our memcached servers. If you know how to configure memcache, use these hosts:
memcache1.internetpro.net
memcache2.internetpro.net
memcache3.internetpro.net
October 30, 2012 – The internet as a whole (at least in North America) seems to be experiencing a lot of problems today. Many of these issues can be traced to Hurricane Sandy. As data lines go down in the north east, traffic is being actively rerouted. This is causing “traffic jams” on the internet even in places that are geographically distant from the storm impact. Locally, we are seeing Comcast routing issues which are affecting parts of our phone system. We have seen lost connectivity to servers we manage in an Austin, TX datacenter. Here are a few links which show some of the current problems on the internet:
http://www.internettrafficreport.com/namerica.htm
http://www.internetweathermap.com/map
This is an ongoing problem and reliable information is hard to come by at the moment. We will be posting updates as we get them.
We are pleased to announce the release of a new version of NetSol Cloud. This new version includes many stability and bug fixes as well as feature enhancements. A list of new features can be found below. Some features are only available to corporate or dedicated server accounts.
We recommend that all users of the NetSol Cloud who are using the desktop sync software upgrade to the newest version which can be found on the desktop sync client page to take advantage of the new synching algorithms.
If you have any questions or concerns about the new version, please contact us at support@internetpro.net or call 256-547-6817.
We are happy to announce the release of a new, more modern webmail interface. The old interface is still available at the same address (https://mail.internetpro.net/webmail) and there will be a link to it below the “Online Email Center” on the right side of our home page. The old “alternate web interface” has been updated, moved to a new, faster server, and we have changed it to our primary interface. In the coming days, if you fill in the form on the “Online Email Center” on our home page, you will be taken to the new interface. If you would like to go directly to the new interface, the address is https://webmail.internetpro.net.
The new interface has MANY new features including:
The new address book is VERY full featured. However, it will not automatically be moved from the old web interface. If you have lots of contacts and would like us to move them over for you so you can take advantage of the new interface, just contact us at support@internetpro.net or call 256-547-6817 and we’ll be happy to assist you.