tnolen, Author at Network Solutions, Inc.

NetSol Cloud Updates

December 20, 2012 – We’ve applied a bugfix update to our cloud product today. This update addresses several issues including:

Show drag and drop shadow for Firefox
Fix setting of sharing password
Several sharing fixes
Fix versioning during sharing
Fix mounting of external filesystems
Fix several PHP warnings
Show /Shared as standard directory
Fix WebDAV quota enforement
Restore send sharing link by email
Fix mimetype icons for new files
Fix the folder size calculation
Fix for deleting multiple files
Security: Auth bypass in user_webdavauth and user_ldap
Security: XSS vulnerability in bookmarks

The desktop sync client has also been updated. The new version is 1.1.4.

This is a bugfix release for the 1.1.x line that fixes two significant bugs.

[Fixes] csync: Fix encoding issues on MacOSX clients, now the client sends normalized unicode on that platform.
[Fixes] csync: The client does a more sophisticated handling of server error states which avoids data clearing in some cases.

Known Problems

Files > 2GB size can cause problems.

tnolen2012-12-20T18:22:59-06:00December 20, 2012|News and Updates|Comments Off

Monday December 17, 2012 – As part of our full service hosting, we will be upgrading WordPress-based sites on our servers to the new 3.5 version which was released a few days ago. We wanted to wait a few days to make sure there were no critical bugs. During the upgrade process, the sites will go into “maintenance mode” and the site will be unavailable. The maintenance mode usually lasts less than 30 seconds as the upgrade is applied. We will check to make sure the site seems to be working once the upgrade is complete, but we do recommend that users thoroughly check over their sites to make sure the upgrade did not cause any issues. We will post an update here when we have completed the upgrade on all sites.

Update: Wednesday December, 19, 2012 – All updates to WordPress sites have been completed. Again, please check your site functionality – especially plugins. If there is a problem, please let us know by calling 256-547-6817 or emailing support@internetpro.net.

tnolen2012-12-20T16:48:03-06:00December 17, 2012|Internet, News and Updates|Comments Off

End of Dial-Up Internet Service

We regret to inform our customers that we are going to discontinue providing dial-up internet services. The time has come where the technology is too outdated to be useful and as a result very few customers are still using it making it no longer feasible for us to provide the service.

The dial-up service will terminate on December 31, 2012. If you have pre-paid for service beyond December, we will be issuing a refund to you.

If you are currently using your internetpro.net (or other email) that is hosted with us, you CAN continue to use that address even after dial-up service stops. We charge $24 per year for the address, and it will work with any internet provider you decide to change to (DSL, Cable, cellular, etc.). Please let us know if you wish to continue the use of your email address so we can adjust your account accordingly.

Thank you for your business, and we do apologize for any inconvenience this may cause.

Please contact us at 256-547-6817 or support@internetpro.net if you have any questions.

tnolen2012-12-03T20:17:36-06:00December 3, 2012|News and Updates, Products|Comments Off

Kathy Turns 50!

We didn’t think she’d make it, but somehow she did. Kathy has now passed the 1/2 century mark. While we are pretty sure she won’t make the full century mark, we wish her well in her attempt.

So, if your order gets lost or delayed, just remember that we at Network Solutions are trying to support the elderly in the workplace, but sometimes you have to cut them some slack. 🙂

tnolen2012-11-30T14:09:41-06:00November 29, 2012|Uncategorized|Comments Off

NetSol Cloud Updates

November 28, 2012 – We’ve applied a bugfix update to our cloud product today. This update addresses several issues including:

Fix the new from url button
Fix a memory overflow with downloading of big files via WebDAV
Fix problems with uploading files who have special characters in the name
Fix wrong folder size calculation
Improved share link generation
Fix the syncing of the Shared folder
Fix Sharing by link from within Shared folder
Several WebDAV fixes
Fix drag and drop uploading
Several Gallery fixes
Several Contacts fixes
Smaller fixes

We’ve also got new versions of the desktop sync clients. The new version also fixes some bugs in the 1.1.1 client. Fixes include:

Allow to properly cancel the password dialog.
If local sync dir is not existing, create it.
Display error messages in status dialog.
GUI fixes for the connection wizard.
Show username for connection in statusdialog.
Show intro wizard on new connection setup.
Use CredentialStore to better support various credential backends.
Handle missing local folder more robustly: Create it if missing instead of ignoring.
Simplify treewalk code.
Moved journal database to sync directory.
Fixed Daylight Saving Time time issue on Win32.
Fixed inode querie for directories on Win32.
Stricter error checks on HTTP replies from server.
Detect looping in mkdirs to fix sharing.

We recommend updating to the newest desktop client if you are using that feature. If you have any questions, please contact us at support@internetpro.net.

tnolen2012-11-28T15:56:24-06:00November 28, 2012|News and Updates|Comments Off

Maxhub Fire

November 15, 2012 – We’ve been informed that a local computer store and competitor (Max Hub, Inc.) has had a fire at their location. Although we don’t have many details, it seems that all of their web sites are down as well as email and other services. Since this is a local company, many of our customers may have contacts using MaxHub’s email services. We wanted to let our customers know that this is an issue on their end and the resolution will have to wait on MaxHub to get their services back up and running. Customers emailing addresses hosted with MaxHub will get a notification after 4 hours that the email has not yet gone through. Our system will keep attempting to deliver the email for 5 days after which a bounce message will be sent back to the sender.

Update: Novemeber 16, 2012 – We were able to contact the owner of MaxHub and have been informed that their email server should be up and running this afternoon, so mail should flow after that. They did have backups of their sites and configurations. A small news story about the fire has been posted here: http://www.tv24.tv/news/?newsID=13725

We wish them well in their efforts to restore service to their customers and rebuild their business!

tnolen2012-11-16T16:08:54-06:00November 15, 2012|News and Updates|Comments Off

NetSol Cloud Update

November 14, 2012 – We are happy to announce a new update to our NetSol Cloud service which brings with it many bug fixes! A list of changes is below:

Fix syncing of shared folder
Various sharing bugs fixed
Fix bug with deleting users
Fix check if resharing is allowed
Fix data migration
Fix folder uploads
Fix generation of tags
Fix user specific mount configuration
Improved performance of file updates
Fix some php warnings
Fix filesize calculation
Add visual feedback if password is set
Various smaller fixes
Several critical security fixes

If you have any issues with the new update, please contact us at support@internetpro.net.

tnolen2012-11-14T15:07:55-06:00November 14, 2012|NetSol Cloud, News and Updates|Comments Off

Changing Email Settings (Domain Administration)

These are the instructions for administrating email accounts for a domain . If you need to change individual email account settings, use these instructions instead.

Using our control panel, you can easily update settings for your domain such as adding users, forwards, autoresponders, or mailing lists. You can also change passwords and quotas for individual users as well as making other changes. For most customers, our support team handles these tasks, but some like a more “hands on approach” and these instructions will help guide those users.

To get started, go to our home page at https://www.netsolinc.com. On the right side, you will find the “Online Email Center”. Click on the link that says “Modify Email Account Settings” or you can go directly to https://mail.internetpro.net/cgi-bin/qmailadmin. Once you have gone to the control panel address, you will find a screen with login information. The User Account field will already be filled in with “postmaster”. The postmaster account is the master account for the domain and logging in with that user allows you to modify any settings available for that domain. You will fill in your domain int he Domain Name field (for example, if your email addresses are @internetpro.net, you would put internetpro.net in that blank). Next, fill in your postmaster password. By default we do not assign a postmaster password to customers. If you do not have this, and wish to do your own email administration, please contact us a support@internetpro.net or 877-886-6868 to have a password set.

Once you log in, you will be presented with a menu of available settings. The Email Accounts link will allow you to create and modify email accounts for your domain. Forwards are email addresses which are delivered to another email address (for example, you may have a billing@youdomain.com that you want forwarded to a particular person). Mail Robots are autoresponders which will respond with a predetermined email message (for example, directions@yourdomain.com could respond with an email giving driving directions to your location). Mailing Lists are created to allow you to send mass emails to subscribers and to manage the subscribers on your list.

If you have any trouble accessing these settings or making changes, please contact our support team at support@internetpro.net or 877-886-6868.

tnolen2012-11-05T15:59:06-06:00November 5, 2012|Documentation|Comments Off

Changing Email Settings (Single Account)

These instructions have been deprecated as of 12/9/2014. We will be replacing this page soon with updated instructions.

These are the instructions for changing settings on a single email account. If you need to administrate the settings for an entire domain name, use these instructions instead.

Using our control panel, you can easily update settings for your email account such as changing your password, forwarding your email to someone else, or setting up an autoresponder (vacation message) for when you are away from email.

To get started, go to our home page at https://www.netsolinc.com. On the right side, you will find the “Online Email Center”. Click on the link that says “Modify Email Account Settings” or you can go directly to https://mail.internetpro.net/cgi-bin/qmailadmin. Once you have gone to the control panel address, you will find a screen with login information. You will want to remove “postmaster” in the User Account field and replace it with the first part of your email address (the part before the @). For example, if your email address was support@internetpro.net, you would replace postmaster with support. In the domain name field, put the second part of your email address (the part after the @). In our example of support@internetpro.net, this would be internetpro.net. Use your current password for the password field.

Once you log in, you will be presented with a screen which will allow you to change various settings. After you have input a new setting, just click the “Modify User” button at the bottom to save the changes. Note: The “Spam Detection” check mark is NOT needed unless you are doing server-side spam filtering. Server-side filtering is not typically needed unless your IMAP program does not support filtering (like Outlook Express) or you need to block emails coming to a mobile device.

If you have any trouble accessing these settings or making changes, please contact our support team at support@internetpro.net or 877-886-6868.

tnolen2014-12-11T16:37:48-06:00November 5, 2012|Documentation|Comments Off

Memcached Servers Added

November 2, 2012 – We have brought online three new memcached servers to enhance speed of web applications which support memcached. Our preferred development platform, WordPress, is one of these applications. Memcached is a product which was designed to increase performance on sites with heavy traffic. It allows the server to “remember” or “cache” common pages and database queries thereby speeding up the page loads and reducing load on the server. If you have an application which can take advantage of memcache (many content management systems can as well as other web applications), please contact our support team at support@internetpro.net for instructions on accessing our memcached servers. If you know how to configure memcache, use these hosts:

memcache1.internetpro.net
memcache2.internetpro.net
memcache3.internetpro.net

tnolen2017-09-20T15:30:31-05:00November 2, 2012|News and Updates|Comments Off

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